Privacy Policy – DigitalDungeon

1. Introduction

At DigitalDungeon, we value your privacy and are committed to protecting your personal information while you interact with our computer games, services, and related platforms. This Privacy Policy explains how we collect, use, store, and protect your information. By using our games and services, you consent to the practices outlined here.

2. Information We Collect

• Personal Information: Name, email, username, date of birth, contact information during account creation or purchases.
• Account Data: Login credentials, avatar/profile info, user settings.
• Gameplay Data: In-game achievements, scores, levels completed, playtime, preferences, interactions.
• Payment Information: Details for in-game purchases, subscriptions, processed securely by third-party providers.
• Device and Technical Data: IP address, device type, operating system, browser, software version.
• Communication Data: Messages to support, feedback, chat messages, and other communications.

3. How We Use Your Information

• Provide, maintain, and improve our games and services
• Manage user accounts and access to game features
• Process transactions, subscriptions, and in-game purchases
• Personalize your gaming experience
• Communicate updates, promotions, and events
• Monitor gameplay trends to enhance game design and performance
• Ensure security and prevent unauthorized use
• Comply with legal obligations and enforce terms of service

4. Sharing Your Information

• Service Providers: Authorized third-party providers for payments, cloud hosting, support, analytics.
• Legal Requirements: When required by law or to protect rights, property, or safety.
• Business Transfers: In mergers, acquisitions, or asset sales, with privacy protections.
• Community/Multiplayer Features: Profile or gameplay info visible to other players in multiplayer or community settings.

5. Data Retention

Personal information is retained only as long as necessary for the purposes stated, legal compliance, dispute resolution, or enforcement of agreements. Outdated information is securely deleted or anonymized.

6. Cookies and Tracking Technologies

We use cookies, session tracking, and similar technologies to enhance gameplay, remember preferences, analyze usage, and deliver personalized content. You may manage cookie settings via your device or browser.

7. Security of Your Information

We employ technical, administrative, and physical safeguards including encryption, access controls, and system monitoring to protect your data. Users are encouraged to keep account credentials secure.

8. Children’s Privacy

Games are intended for users above the minimum legal age. We do not knowingly collect data from children without parental consent. If detected, such information will be deleted.

9. Your Rights

• Access your personal data
• Request corrections to inaccurate or incomplete data
• Request deletion, subject to legal requirements
• Object to certain processing activities, including marketing
• Withdraw consent to promotional communications

Requests can be made to our support or privacy team with verification of identity.

10. International Data Transfers

Your data may be processed or stored outside your country. We ensure adequate safeguards to protect your information in accordance with applicable laws.

11. Policy Updates

This Privacy Policy may be updated to reflect changes in practices, services, or laws. Updates take effect upon publication, and continued use constitutes acceptance.

12. Contact Information

For questions, concerns, or requests, contact our privacy team at:

• DigitalDungeon
• 15d Paul Matthews Road, Rosedale, Auckland 0632, New Zealand
• Email: [email protected]
• Phone: +6494151027

This Privacy Policy ensures that your personal information is handled responsibly, securely, and transparently while you enjoy our computer games.